The Royal Sands Hotel - Cancun

Kukulcan Blvd. Km 13.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Royal Sands Hotel - Cancun

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Heated swimming pool

Overview

The 5-star The Royal Sands Resort And Spa All Inclusive is located close to the white beach. Offering accommodation in the 8-story building, the hotel combines art deco architecture and modern facilities.

It is nestled in the tourist center of Cancun with direct proximity to Cancun Convention Center, Coco Bongo and La Isla Shopping Mall. There are cafés, nightclubs and restaurants in the area.

A shopping mall, a market and a shopping village are situated next to the hotel.

The property enjoys perfect location within a 15-minute drive to Cancun International airport.

Rooms

The hotel provides comfortable rooms including standard one-bedroom flat, master two-bedroom suite and large one-bedroom suite. They are equipped with multi-channel TV, a fridge, climate control, complimentary Wi-Fi and pay TV. The rooms have a panoramic view of the sea. Room facilities include a dishwasher, a microwave and a toaster as well as a pillow-top mattress, foam pillows and luxury linens.

Eat & Drink

Special seafood specialties are proposed at the outstanding restaurant. The spacious sports bar offers a pool table and a terrace. Guests can enjoy a meal in Fantino and Puerto Madero Cancun, which are located in a downtown area, just about 10 minutes’ walk from The Royal Sands Resort And Spa All Inclusive.

A full breakfast is served and charges are applicable. 

Services

Cars and bicycles are available for rent on site.

Relax

On-site treatment facilities feature back massages, body wraps and full body massage. Guests may choose from aerobics classes, a gym and aquafit as well as water skiing, sailing and snorkeling to spend their time actively.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   8.  Number of rooms:   340.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Canoeing
  • Sailing
  • Aqua fitness
  • Water skiing
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Conference room
  • Business services

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach towels
  • Sun loungers
  • Umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Reflex massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • Ocean view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Mirror
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Free local telephone calls
  • CD player
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 11 am FREE

Pets

Pets are not allowed.

How to reach hotel

hotel The Royal Sands Hotel - Cancun Cancun location
Show big map »

Hotel Address:

Kukulcan Blvd. Km 13.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.7 km
Airports
Beaches
  • Playa Marlin
    660 m
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    340

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Royal Sands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Premium One-Bedroom Villa
Sea view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Terrace
  • Seating area
  • Living room
  • Telephone with data ports
  • Voice mail
  • Bathroom:Washer/dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Dishwasher
  • Media:LCD TV
  • DVD player
Room Description:

Take comfort in the uplifting amenities and expansive layout of the One-Bedroom Villa, which greets you with an inviting living area. Furnished with a sleeper sofa and coffee table, it features soothing natural hues and smooth tile floors. A complementary dark wood console houses a 37-inch LCD flat panel TV with DVD player. Additional en-villa technology includes a Bose® Wave® music system, dual-line phones with voicemail and data port, and wireless High Speed Internet Access.

An adjacent six-guest formal dining area invites you to prepare a memorable meal in the fully equipped, tiled kitchen. Featuring granite countertops and bathed in natural light, it is furnished with a four-burner cooktop, microwave oven, full-size refrigerator with icemaker, dishwasher, coffee maker, toaster and blender. Meanwhile, a washer/dryer makes cleanup easy. Out on the expansive private balcony or patio with sea views, a shaded four-guest dining area offers a second place to dine or simple r

Large One-Bedroom Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Stove
  • Dishwasher
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a large balcony with sea views, this suite measures 881 ft². The master bedroom has a king size bed, slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. The private fully-equipped kitchen is stocked with a full-sized refrigerator/freezer, a stove, dishwasher, microwave, toaster and a coffee maker. Air conditioning, a ceiling fan and a separate dining & living room with two single Murphy beds are among the conveniences offered. This room is Non-Smoking.

Amenities

- One bedroom with a king size bed

- One private bathroom with a shower/tub combination

- Fully-equipped kitchen (fridge, stove, oven, dishwasher, microwave, toaster, coffee maker)

- Spacious living room with two single Murphy b

The Royal Sands photos Room
Standard Double Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Kitchen/Kitchenette
  • Microwave
  • Fridge
  • Media:Cable/satellite TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|Double Standard Room - All Inclusive

Studio
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Terrace
  • Seating area
  • Telephone with data ports
  • Voice mail
  • Bathroom:Washer/dryer
  • Laundry basket/clothes hamper
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Toaster
  • Refrigerator
  • Dishwasher
  • Media:LCD TV
  • DVD player
Room Description:

Delight in the spacious, welcoming ambiance of the Studio Bedroom Villa. A relaxing retreat defined by smooth tile floors and soft cream hues, it houses a private balcony or patio, where a two-guest dining area and ocean views provide an inspiring place to start or end the day.

Or enjoy a meal at the indoor two-guest dinette, serviced by a kitchenette with two-burner cooktop, microwave oven, dishwasher, coffee maker, toaster, blender and compact refrigerator. Nearby, an inviting sleeper sofa with coffee table offers a serene spot for relaxing, while a smooth dark wood console houses a 37-inch LCD flat panel TV with DVD player. Additional en-villa technology includes a Bose® Wave® music system, dual-line phones with voicemail and data port, and wireless High Speed Internet Access. Further, a washer/dryer makes laundry a breeze.

When it comes time to recharge, the soothing bathroom offers a whirlpool and separate Heavenly® Bath with signature dual showerhead desi

Exclusive King Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Private bathroom
    • Free mini-bar
    • + More
  • General:Safe deposit box
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Floor to ceiling windows
  • Mirror
  • Bathroom:Bathroom
  • Walk in shower
  • Bathrobe
  • Bedding:Rollaway bed
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

483 sq. ft. (44.88 sq. m.)

These exclusive swim-up rooms include a semi-private pool right off the balcony and wonderful views of the ocean (children 13 and older).

- Caribbean sea views

- Semi-private pool access

- Sitting area

- Private balcony

- Complimentary mini bar

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Dataport

- Separate workspace, desk, and conference call capabilities

- Satellite flat screen HDTV 

- Bluetooth speaker and charging station

- Cordless phone and alarm clock radio

- Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL

The Royal Sands photos Room
Suite
Ocean view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Super King-size bed and 2 Single beds, 1 Double bed, 2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Outdoor dining area
  • Dining area
  • Kitchen/Kitchenette
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:Cable/satellite TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|Suite 1 Bedroom Suite - All Inclusive

Two-Bedroom Suite
Ocean view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|2 Bedroom Suite All Inclusive

Junior Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior Suite|Junior Suite All Inclusive

Standard One-Bedroom Flat
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Balcony
  • Seating area
  • Ironing facilities
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Toaster
  • Mini-refrigerator
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a balcony with sea views, this room measures 437 ft² and has two double beds. Slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. A coffee/tea maker, microwave, toaster, and a mini-fridge are supplied. Climate control, air conditioning and a ceiling fan are among the conveniences offered. This room is Non-Smoking.

Amenities

- One bedroom with two double beds

- One private bathroom with shower/tub combination

- TV, DVD, sound system, telephones, hairdryer

- Wake up clock and wakeup call service

- Iron and ironing board

- Closet

- Mini fridge, microwave, toaster and coffee maker

- Small Juliette balcony with sea views

- Cribs and babysitting service (prior r

Master Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Master Suíte Dois Quartos All Inclusive

Master King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • 24-hour room service
    • Free mini-bar
    • + More
  • General:Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Mirror
  • Telephone with data ports
  • Bathroom:Marble bathroom
  • Walk in shower
  • Bathrobe
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

598 sq. ft. (56 sq. m.)

Spacious and comfortable, these rooms feature a private balcony and scenic views overlooking the dolphin pool. King rooms are equipped with queen size sofa bed.

- Sitting area

- Dolphin habitat view

- Complimentary mini bar

- Private balcony

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Separate workspace with desk and conference call capabilities

- Satellite flat screen HDTV and bluetooth speaker

- Cordless phone 

- Alarm clock radio

- Marble bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservatio

The Royal Sands photos Room TWO BEDROOM MASTER SUITE
Master Two-Bedroom Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed, 2 Double beds and 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Ceiling fan
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Luxury linens
  • Sofa
  • Pillow top mattress
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchen/Kitchenette
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Dishwasher
  • Media:Cable/satellite TV
  • Wake up service
  • Stereo
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|Two Bedroom Master Suite - All Inclusive

Master Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Master Suite with Views

Deluxe Room
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
Luxury King Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Free mini-bar
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Floor to ceiling windows
  • Mirror
  • Bathroom:Bathroom
  • Walk in shower
  • Bathrobe
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

483 sq. ft. (45 sq. m.)

These oceanfront rooms offer the added luxury of private balcony with panoramic ocean views. King rooms are equipped with queen size sofa bed.

483 sq. ft. (45 sq. m.)

Magnificent ocean views from the private balcony are a highlight of these lavish accommodations. King rooms are equipped with queen size sofa bed.

- Direct Caribbean sea view

- Sitting area

- Private balcony

- Complimentary mini bar

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Dataport

- Satellite flat screen HDTV 

- Bluetooth speaker and charging station

- Cordless phone and alarm clock radio

- Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room ser

The Royal Sands Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • The City Nightclub4.2 km
  • El Rey mayan ruins4.4 km

Convention centers

  • Cancun Convention Center4.4 km

Shopping areas

  • Kukulcan Mall400 m
  • La Isla Shopping Mall1.3 km

Monuments and Landmarks

  • Coco Bongo4.4 km

Museums

  • Mayan Museum2.8 km

Theaters

  • Backstage Theatre300 m

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok900 m

Local attractions

  • Wet'n Wild Cancun4.1 km
    Blvd Kukulkan Km. 25, Cancun
  • Plaza Isla4.3 km
    Zona Hotelera, Cancun
  • Dolphinaris Cancun4.6 km
    Blvd. Kukulkan km.25 Zona Hotelera, Cancun
  • Playa Delfines4.3 km
    Cancun 77710Mexico
  • Forum Beach Cancun4.4 km
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun

Near the hotel

  • Playa Marlin660 m
    CancunMexico
  • Museo Sensorial del Tequila820 m
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    340

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Royal Sands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

The Royal Sands Reviews

Guest reviews are submitted by our customers after their stay at The Royal Sands

Average guest rating

8.2out of 10
Fabulous
Based on 21 reviews

Guest reviews

  • Couple
    3.8

    This hotel is not worth the all inclusive pricing. The food and beverages were so terribly poor quality that we ended up paying to eat elsewhere. E.G. pizzas served were microwaved frozen pizzas. When we did order room service on 2 occasions, it took 1 1/2 hours to arrive, despite ordering juice, bread and cereal. Our finished room service trays were then left outside our room for 3 days before staff took it away. The pool area was rowdy, unclean and the behaviour of other guests significantly affected our enjoyment e.g. chairs pulled into pool and left floating, parents skulling drinks and doing shots (and yelling, egging each other on) in the pool bar with their children in floaties watching on. There was clearly intoxicated people yelling and screaming all afternoon in the pool and at the pool bar, however they continued to be served alcohol. Don't get me wrong- I enjoy drinking- but the behaviour was crude, unsafe and obnoxious. I would therefore not recommend staying here if you had children, and I would also not stay here as a couple (as we were)!

  • Older travelers
    10.0

    all was graet

  • Single
    7.0

    Spacious one bedroom suite with large balcony. Good family hotel but not so much for a solo traveler.

    No room service, no laundry service

  • Family with children
    9.6

    It was a great stay ! We loved the hotel location. Close to stores and malls and right on the beach ! The staff were friendly and responsive. The rooms were very clean. Kitchen was in excellent condition and all appliances worked perfectly ! I highly recommend it.

  • Family with children
    10.0

    Outstanding service thorughout the trip. We really enjoyed the entire facility. The in house travel agent at Thomas Moore was incredibly helpful with trips around the area and coordinting transport to and from the airport. The in house concierge was very helpful in identifying the sights to see as well as coordinating reservations at numerous restaurants. I highly recommend this resort!

  • Group of friends
    9.2

    The hotel has good facilities, there are resturens and market inside it and you don't need to go out and search for one which is great because in Cancun hotel zone every hotel is far from the other and there's not really a center.

  • Single
    10.0

    The Royal Sands is such a great place - right on the beach, lovely views from the balcony, great restaurant, great travel service on the premises, helpful and friendly staff. Vacationing there is always a pleasure

    I had some rainy days thanks to a tropical storm --- but we can't control mother nature!

  • Couple
    3.8

    This hotel is not worth the all inclusive pricing. The food and beverages were so terribly poor quality that we ended up paying to eat elsewhere. E.G. pizzas served were microwaved frozen pizzas. When we did order room service on 2 occasions, it took 1 1/2 hours to arrive, despite ordering juice, bread and cereal. Our finished room service trays were then left outside our room for 3 days before staff took it away. The pool area was rowdy, unclean and the behaviour of other guests significantly affected our enjoyment e.g. chairs pulled into pool and left floating, parents skulling drinks and doing shots (and yelling, egging each other on) in the pool bar with their children in floaties watching on. There was clearly intoxicated people yelling and screaming all afternoon in the pool and at the pool bar, however they continued to be served alcohol. Don't get me wrong- I enjoy drinking- but the behaviour was crude, unsafe and obnoxious. I would therefore not recommend staying here if you had children, and I would also not stay here as a couple (as we were)!

How to reach hotel

hotel The Royal Sands Hotel - Cancun Cancun location
Show big map »

Hotel Address:

Kukulcan Blvd. Km 13.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.7 km
Airports
Beaches
  • Playa Marlin
    660 m
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    340

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Royal Sands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

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